A prospective buyer clicks on a button to start a conversation with a seller, after which you (the marketplace) have no further visibility.
When the button was clicked
Our WhatsApp Solution for Marketplaces allows you (the marketplace) to facilitate the introduction between a buyer and a seller, making it simple and easy for them to communicate while keeping both parties safe and gaining valuable analytics.
How many times a conversation was started/ attempted
The ability for a conversation to be linked back to an exact ad
The phone number and WhatsApp profile names of whoever joins the conversation
When the seller responds to the buyer/ enquiry
Buyer profile: qualify leads by asking intro questions
SPAM actors: track and block fraudulent users